Shipping Policy

Shipping Policy

  1. Order Processing
    Orders processed within 1–2 business days (weekend/holiday orders processed next business day).

  2. Shipping Fees & Free Shipping
    Shipping calculated at checkout based on weight and location. Free shipping available on orders over R700.

  3. Delivery Estimates

    • Major cities: 3–5 business days

    • Remote areas: 5–7 business days

  4. Tracking & Notifications
    Tracking numbers emailed when shipped. You can also check your account page for updates.

  5. Lost or Delayed Shipments
    We’re not liable for courier delays. Report lost packages within 14 days of expected delivery for assistance.

  6. Order Cancellations
    Cancellations accepted only within 4 hours of order placement and before shipping.