Returns & Refund Policy

Returns & Refund Policy

1. Eligibility for Returns
   Returns accepted only for unopened, sealed items within 7 days of delivery, with proof of purchase. Refundable items must be unused and in original packaging.

2. Non-returnable Items
   Opened supplements (human or pet), perishable goods, final sale items, and gift cards are not returnable.

3. Refund Process

   • Notify us within 7 days of delivery

   • Approved refunds processed within 5–10 business days to original payment method

4. Exchanges & Damaged Goods
   Report defects within 3 days with photos. We may offer replacements at our discretion, subject to availability.

5. Return Shipping Fees
   You are responsible for return shipping, unless the return is due to our error.

6. Restocking Fee
   A restocking fee of [80%] may apply if the returned product packaging is damaged or missing.